Level And Allocation Issue

I have a few questions about this issue.
In season 1, I have reached level 5 and when I check again why my points are decreasing and my level too.
Is this an error or am I recorded sybil?
but why? i never cheat or harm.
I see this as unfair, I hope the team sees this and check this problem again because I see many people also have the same problem…

thank you.